FREQUENTLY ASKED QUESTIONS:
Is your site secure?
Yes! Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.
What methods of payment do you accept?
We accept Visa, Mastercard, American Express, and Paypal.
What is your Return policy?
We offer a store credit for returns (less shipping) on items in the original condition postmarked within 7 days of receipt. You will be responsible for the return shipping. Please contact us before your purchase with any questions or concerns.
How much do you charge for shipping?
The shipping charge is based on the dollar amount of your purchase. Visit our “Shipping Information” page for all of the details.
Do you gift wrap?
Yes! We are happy to offer FREE gift wrapping on any purchase over $50. Simply contact us to let us know you would like your purchase gift wrapped..
Where is your store located?
We are located on the curve in Homewood at 2827 18th Street South. Please call 205.871.5009 for directions.
How do I change or cancel my order?
To change or cancel your order, simply call us at 205.871.5009. Your order can be changed or canceled as long as it has not yet shipped.
Will I be charged sales tax?
You will only be charged sales tax if you live in the state of Alabama.
Check out Fireflies & Fairytales for unique clothes for your little belles and beaus!